General Manager (FT)

Cardiff, CaliforniaFull-time
About the Job
General Manager - Bowl Shop

Following are examples of key responsibilities and are not an exhaustive list of all duties or responsibilities that are required of the employee for this job. Duties may change depending on business needs.  Reliable and dependable attendance is required.

  • MANAGEMENT:  Manage the day-to-day store operations and activities of store associates.  Plans daily work activities and allocates work assignments among associates based on business needs.  Analyzes store scheduling needs and schedules associates consistent with staffing needs.  Ensuring store is in compliance with all local, state and federal regulations
  • RECRUITMENT:  Recruit store associates to ensure store is well staffed.  Manages staffing levels by retaining quality performers and developing a pipeline of internal and external talent, including potential successor to own position 
  • PEOPLE DEVELOPMENT:  Develops store associates and promote teamwork.  Assesses internal talent and creates performance plans for store associates.  Identifies and develops high potential associates for higher levels within the store, district, or company
  • TRAINING: Trains store associates on company policies and procedures and on Operations standards.  Ensure store associates receive skill set training and development opportunities
  • GUEST EXPERIENCE:  Develops excellence guest experience at the store.  Continuously strive to enhance the guest experience in term of food quality, guest experience and ambiance.  Maintains a clean, safe, and sanitary store environment in compliance with operations standards.  Handle guest complaints.  Bring food safe issues to the attention of Operations Leaders
  • FINANCIAL:  Handle cash and make bank deposits.  Achieve store sales and profit goals and manage store overhead, cash and other assets.  Balance financial results with associate and guest experience, food quality, and safety 
  • BRAND AWARENESS:  Executes marketing promotions, limited time offers and local store marketing initiatives.  Ensures effective implementation of new products according to company standards.  Build brand awareness in the community
  • PLANNING: Identifies opportunities to improve store performance and implement action plans

  • Knowledge of pertinent CA labor laws
  • Knowledge of trends affecting the food service industry and competitive market
  • Complete understanding of financial measures and performance
  • Strong leadership, financial analysis, and time management skills
  • Strong people management, team building, communication, listening, training, and assessment skill
  • Ability to perform FOH and BOH responsibility 
  • Ability to training staff on all activities and teach food and work safety to store associates
  • Ability to take inventory correctly
  • Ability to influence others and facilitate processes
  • Ability to embrace changes and pursue growth 

Must be willing/able to work more than 40 hours per week when required (compensated at time and a half). Looking for at least 3 years of related experience in a lead/supervisory capacity in the restaurant/food service industry. College degree preferred but not required.
    About SAMBAZON

    Founded in 2000, SAMBAZON, an acronym for Sustainable Management of the Brazilian Amazon, was the first company to introduce “certified Açaí” to the world, supplying organic and Fair Trade certified Açaí products from a proprietary supply chain to ensure transparency from the “palm of the tree to the palm of your hand.” SAMBAZON recently launched Seeding Change, a documentary highlighting mission-driven brands operating on triple-bottom-line business models and using commerce as a vehicle to create a more prosperous future for the people and the planet, similarly to how SAMBAZON uses the Delicious Powers of Açaí. All SAMBAZON products, including Smoothie Packs, Ready to Eat Açaí Bowls, Juices, Energy drinks and Açaí Bites are made from USDA Organic, Non-GMO, vegan, and Fair for Life, Fair Trade Certified Açaí. SAMBAZON’s Fair Trade certification has helped to protect the Amazon Rainforest and its rich biodiversity and has helped to positively impact thousands of local growers. With the commitment to invest a percentage of local Açaí purchases back into the community, SAMBAZON has contributed over $1 million to build healthcare centers, community centers and schools. For more information about Seeding Change and SAMBAZON’s mission and products, visit